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Online sales up by 12% at DSG International
DSG International sees strong growth in its online channel, led by multichannel and Reserve & Collect offerings. Related news Online growth bucks Argos’ overall sales dip DSG International looks to better customer experience Online sales growth...
HMV branches into fashion sales
From tomorrow HMV will sell fashion for gig goers and music fans, selling brands such as Boxfresh and Eastpak in-store initially, while online sales will come in the future. Related news John Lewis reports ecommerce sales up 24.2%, plans fashion site ‘John...
Online sales growth slows, says BRC
Online sales growth slowed in July, according to the latest BRC-KPMG Retail Sales Monitor, out today. But the report followed data from the BDO High Street Sales Tracker, that suggested that sales were growing by more than 5% a year. Related news Online...
Johnlewis.com first-half sales up by more than a third
John Lewis’ online division has led the way for the whole group in the first half of its financial year. The company saw sales at johnlewis.com rise by 36% in the six months to July 31, compared to the same time last year. This, said John Lewis managing...
First half Next Directory sales up by 7.8%
Growth in online sales led to a 7.8% rise in Next’s Directory sales in the first half of its financial year, compared to the same time last year. In a trading statement today the multichannel fashion retailer said the Directory, which sells online,...
Fail to deliver customer service at Christmas and miss out on sales | retailers
UK retailers who cannot handle the Christmas rise in demand for customer service risk losing their share of a market put at £5.5bn, according to software company Eptica. That rise, says Eptica, which specialises in customer interaction solutions, could...
Amazon banks $1billion in sales via mobile in past 12 months
For any one in two minds about mobile retail, take a look at Amazon: during the past 12 months the company has generated billion from mobile purchases. The news comes just weeks after eBay revealed that it is looking to make .5billion through mobile...
MandMDirect.com sees 6% sales conversion rate from mobile campaigns
Mobile commerce isn’t just about purchasing goods on a phone, it all starts with using mobile as a marketing tool – and it appears that, if you get the right and receptive audience, it can work. Online fashion and sports retailer MandMDirect.com...
Better advice would mean more online sales: survey
More than a third (35%) of Britons would spend more online if they were offered better customer care or advice, according to a new survey published today. The research, carried out by YouGov for behavioural merchandising specialists Avail Intelligence,...